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Areas of Expertise
Assessment Understanding where you’ve been, where you are and where you want to be. We understand that your organization is not just your management team. Believing that preparation is the key to successful change efforts we include as many of your people internally as well as your external organization relationships (vendors, clients, etc.) in order to ensure success during the implementation phase of the change process. ____________________________________________________Strategic Planning As the lead facilitator in the planning process, we work with your team in a way that provides a laser focus on the critical issues identified in the assessment. The result is a clear plan to take your organization from where you are to not just where you want to be but to where you could be. ____________________________________________________Leadership Development Leaders influence the people in an organization as they perform and deliver quality client service. We are committed to working with professional services firms to develop their most important asset: the people. ____________________________________________________Executive Coaching At Collie & Associates we believe that all organizational change begins with personal change. As such, we work with key employees in the firm to help them optimize all aspects of their personal and professional lives. As your firm implements change, executives learn to integrate their individual goals with the goals of the firm for peak performance. ____________________________________________________Brand Development and Communication We work with senior management to develop a purpose statement that drives the creation of your brand promise. From this promise a brand communication plan is designed to touch your brand audiences at every point of contact. ____________________________________________________Experience Creation Methodologies Once the brand is clear we will know which methodologies are in alignment with creating the type of internal experience and external client relationships that will promote the firm’s desired brand experience. We work with you to develop proprietary methodologies that will take the quality of your work to a new level. ____________________________________________________Marketing & Sales System Using the information gathered in the Assessment as a starting point, we work with you to develop a customized marketing & sales system that guarantees consistent growth, both in the number and quality of your clients. ____________________________________________________Client Service System Working together with the senior management, client service, creative, finance and new business components of your firm, a complete client service system based on people and strategy is developed. ____________________________________________________Client and Market Surveys Doing great work requires knowing your customers and who your real competitors are. Our proprietary marketing research processes work toward both ends. ____________________________________________________Through testing and coaching, we help you and your people understand yourself, others, clients, prospects and anyone else you come in contact with . . .better.
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